Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

If you want an army of geeks you can count on to tame an unruly computer, you’d better buy a Macintosh: Apple tech support is by far the most effective of any computer brand’s. With most Windows PCs, ...

When it comes to computer tech support, Apple and its stores get top marks from our readers. Still, Apple isn’t perfect and is not without its own horror stories, though they are fewer than the ...

NEW YORK (MarketWatch) -- Whether you own an Apple, Dell or HP computer, there's probably going to come a time when you need some computer support. According to Consumer Reports, Apple is tops when it ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

SAN FRANCISCO (KGO) -- Criminals are using new scare tactics to get access to your computer and your money. 7 On Your Side explains how this type of scam works. It's a new twist on the Microsoft tech ...