攥紧的拳头无法握手。 甘地 It is not he who gains the exact point in dispute scores most in controversy, but he who has shown the most forberance and the better temper. Samuel Butler ...

Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...

Some people are directly aggressive, meaning they aren’t afraid to express exactly how they feel. And other people are passive-aggressive. “Passive-aggressive behavior is best described as a pattern ...

The professional atmosphere of a typical workplace setting inhibits the direct and honest expression of emotions such as anger and frustration. Yet, even in the most business-like environments, ...

Assertive communication involves clear, honest statements about your beliefs, needs, and emotions. Think of it as a healthy midpoint between passive communication and aggressive communication. When ...